It’s very normal for hotel concierges to deal with very inappropriate requests or conversations. Sometimes this happens because people don’t have basic common sense but other times we simply don’t actually understand what their job is and what it allows them to do or say.

I think we can all relate to the fact that sometimes, we have to create this “character” when we’re working just because our job asks us to do so, especially jobs that require dealing with other people, like customer care.
So if you have a booked hotel in the next month or you’re just curious about what can a hotel concierge help with keep reading.